Questions
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Answers
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| Do you have published
Return Policies, Privacy Policies, and Customer Service
numbers? |
Customer Service
Return
Policy
Privacy Policy
Terms and Conditions |
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| What grade of Ipe do you
offer? |
We only offer Premium grade decking. Do
not settle for "Select" or construction grades. Premium has
no knots or other imperfections that would be found in the
lower grades. You are building a deck to last a lifetime,
maybe two. Buy the best |
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| What type of support do you
offer? |
With building an Ipe deck, you need full
support as this is not PT. We have decking education,
installation assistance and documentation. We also have both
before the sale and after the sale phone support. |
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| Do you ever run out of Ipe?
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We have shipments arriving every few weeks
so you do not have to worry about scoping your deck and then
being left without Ipe. You will not have to go searching
because we are out of inventory. |
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| How good are your Ipe
prices? |
Best in Atlanta, best in the South East US |
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| How can I get a quote?
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Send (Email/Fax/Call) your deck dimensions
or a diagram. We will email you a quote that includes
decking, railing, fasteners, accessories. It will also
include shipping direct to your jobsite. |
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| How do I order Ipe?
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| How can I get a Sample of
Ipe?
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We will send you samples of Ipe, fasteners, and other
Brazilian Hardwoods. The samples are free however we do ask
for postage money. |
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| Is Ipe an Environmentally
Responsible choice?
|
Ipe is a natural product that will biodegrade in about 100
years. Everything has pluses and minuses so no one solution
can be understood alone. You must compare that to Pressure
Treated lumber which has poisonous chemicals or composite
decking which is made from oil and will clog our landfills. |
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| Can I buy other species of
decking or accessories to compliment my Ipe?
|
We carry a full line of Brazilian Decking and accessories
including Cumaru, Tigerwood, Garapa,
Massaranduba, and others. |
